The Operational Cost of Slow Process Discovery
Every organization runs on processes. From onboarding a new employee to processing customer orders, workflows determine how work moves across teams and systems. However, before any organization can optimize or automate its workflows, it must first understand how those processes actually function . This step is known as process discovery . Process discovery plays a crucial role in identifying how workflows within a company, who is responsible for each task, and where inefficiencies exist. It forms the foundation for improving operational performance. The problem many businesses face today is that process discovery often takes too long. Traditional discovery methods rely on interviews, meetings, spreadsheets, and manual documentation. While these approaches can provide useful insights, they are slow and often incomplete. As a result, organizations spend weeks or months trying to...